Healthwatch Leicester have written to senior members of NHS and CCGs requesting involvement in a review of patient complaints procedures following the Clywd-Hart report.
The letter highlighted that Healthwatch Leicester would be willing to represent the views of patients and make useful contributions to help improve the current complaints process for local people.
If you have recently made complaints about doctors, clinics, dentists and hospitals please get in touch and tell us about your experiences call 0116 2574 999 or email firstname.lastname@example.org.
The FREE Arriva Bus App is now available to download, allowing you to:
View timetable information
Plan journeys from your front door to your destination with the 'Trip Planner'
View walk-route maps to your nearest stop with the 'Bus stop finder'
Buy tickets on your mobile via 'm-ticket'
Save important journeys and trips with 'favourites'
Receive local news and access bus service updates for your chosen area
The Arriva Bus App features bus services throughout the UK, except for those operated on behalf of Transport for London. It is available for download now by iPhone users, and will be followed shortly by an Android version at the end of November 2013.
We’d like to invite you to share your views at ‘The Big Healthcare Conversation’ that is being held on the morning of Tuesday 03 December in West Leicestershire.
We’ll be discussing the national priorities and challenges as well as local topics and plans that impact on the health and social care services that we commission for your local area.
Details of the venue and more specific times will be avaialble in due course.
Healthwatch England has responded to a government-backed review into the NHS hospital complaints system which calls for significant changes in how the NHS handles complaints and deals with problems with patient safety.
Healthwatch Leicester have now teamed up with Healthwatch Leicestershire and Healthwatch Rutland to look at the impact of the Clwyd-Hart review on Healthwatch locally and on the NHS trusts in the area.