Over the last few weeks, Healthwatch Leicester have been engaging with a number of local groups and communities, to gain further understanding of the issues that communities are facing.
Healthwatch Leicester recently met with members of the Zimbabwean Community to understand their issues with accessing mainstream mental health services.
Philip Parkinson, Interim Chair of Healthwatch Leicester writes:
You said….what did we do?
During September and October Healthwatch Leicester (HWL) held a number of public meetings at which HWL members and those attending were able to raise a number of issues about local health and social care services.
Healthwatch Leicester have written to senior members of NHS and CCGs requesting involvement in a review of patient complaints procedures following the Clywd-Hart report.
The letter highlighted that Healthwatch Leicester would be willing to represent the views of patients and make useful contributions to help improve the current complaints process for local people.
If you have recently made complaints about doctors, clinics, dentists and hospitals please get in touch and tell us about your experiences call 0116 2574 999 or email firstname.lastname@example.org.
The FREE Arriva Bus App is now available to download, allowing you to:
View timetable information
Plan journeys from your front door to your destination with the 'Trip Planner'
View walk-route maps to your nearest stop with the 'Bus stop finder'
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Save important journeys and trips with 'favourites'
Receive local news and access bus service updates for your chosen area
The Arriva Bus App features bus services throughout the UK, except for those operated on behalf of Transport for London. It is available for download now by iPhone users, and will be followed shortly by an Android version at the end of November 2013.